Olivia Cragi via ABC News

New Scam Sends People Text Messages Claiming To Contain FedEx Delivery Information

Caitlyn Clancey 22 Jan 2020

Law enforcement officials are warning consumers to be cautious about suspicious text messages that look as though they've been sent from the package delivery company FedEx, ABC News reported.

Scammers have apparently taken to sending texts written to look like delivery confirmations and prompt unsuspecting recipients to fill in their "delivery preferences."

By clicking the provided link, consumers are then taken to a scammer-operated website aimed at stealing their personal information and money.

As How-To-Geek reported, one such link took them to a customer satisfaction survey, which then offered them a free "expensive" reward which they could only get by filling in their credit card information and address.

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FedEx has since released a statement in response to the recent spike in fraudulent text messages claiming to be from them.

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"We are committed to protecting the security and integrity of our network," the statement reads, according to ABC News. "While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and working cooperatively with law enforcement."

It continued, "FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Any suspicious text messages or emails should be deleted without being opened, and reported to abuse@fedex.com."

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Various police departments around the country have also begun warning consumers about this new phishing scam.

On its website, FedEx offers several fey factors people can look for in order to identify a fake text that may otherwise seem totally legitimate.

These include spotting spelling and grammatical errors, excessive use of exclamation points, and variations on otherwise correct websites (like fed-ex.com instead of the correct fedex.com.)

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