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Woman Was Charged $5,700 For Cup Of Coffee And Spent Months Fighting For Refund

Every now and then many of us take the time to splurge a little and live for the finer things, such as finding some room in your weekly budget for a pricey drink from Starbucks.

However, there's a difference between paying for a $20 cup of coffee and a $5,700 one.

One woman was in for the surprise of a lifetime when she was grossly overcharged for her beverage, and was then left waiting months for her refund. This story seems almost too unbelievable to be true yet somehow, it really happened.

It was supposed to just be a pleasant coffee trip.

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As the Independent reported, Lisa Angello was hosting an out-of-town friend in Aurora, Colorado when something highly unusual occurred. During one of their coffee runs, she ordered a basic cinnamon dulce latte from the Gaylord Rockies, a café at a hotel her friend was staying at.

One week after her purchase, Angello received an alert from her bank which told her that she had been charged nearly $6,000 for her hot beverage.

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Angello was understandably stunned by the enormous mistake.

Unsplash | Kinsley Holl

“That’s a trip to Paris cinnamon dulce latte,” she told ABC 7.

Although she initially thought she had been the victim of fraud, she soon realized Gaylord Rockies had accidentally put the price of her coffee in twice.

Her latte was only supposed to have cost her $5.70. But the numbers 5.70 combined with another 5.70 makes $5,705.70, which is exactly how much her bill added up to be.

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The hotel café took their time fixing the problem.

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To add insult to injury, even after the hotel was made aware of their mistake, it took months to correct this very expensive mistake. After several phone calls and emails in desperate attempts to get her money refunded, Angello was fed up.

"I want my money returned to me," said. "This has been so stressful."

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People caught wind of this crazy story.

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Several news outlets reached out to Angello for more information on the situation, which she claims is the only way she was finally granted her money. In fact, it was only hours after her story was shared that her money returned to her account as "provisional credit".

“So I’m actually back into the black where I can pay my bills," she said. "It doesn’t even matter whose fault it is anymore. I just want it rectified. I want it made right.”

Let us know what you think of this situation in the comments and if something like this has ever happened to you.

h/t: Independent, ABC 7

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